Terms & Conditions – Eleczeno Electrical Solution
Last Updated: 01-12-2025
Welcome to Eleczeno Electrical Solution.
By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions.
Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website or services.
2. Company Information
Eleczeno Electrical Solution
We deal in high-quality electrical products, tools, accessories, and components delivered across India.
3. Use of the Website
You agree to use our website only for lawful purposes.
You must not:
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Copy, modify, or distribute website content without permission
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Attempt to breach website security
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Use any automated tools to extract data
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Submit false orders or misleading information
We reserve the right to deny access if misuse is detected.
4. Product Information & Availability
We strive to display accurate, updated product information. However:
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Images may differ slightly from actual products
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Prices and stock availability may change without notice
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Specifications and features are subject to third-party manufacturer updates
Eleczeno is not liable for any typographical or system errors.
5. Orders & Payments
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All orders are subject to acceptance and availability
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Payments must be made through the approved payment methods displayed on our website
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Orders may be cancelled if incorrect information is provided
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After payment confirmation, you will receive an order receipt email/SMS
We reserve the right to refuse orders if fraud or misuse is suspected.
6. Shipping & Delivery
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We deliver PAN-India through trusted courier partners
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Delivery timelines vary by location (typically 3–7 business days)
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Delays due to courier issues, festivals, natural calamities, or strikes are beyond our control
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Tracking details will be provided after dispatch
Shipping charges (if applicable) will be shown at checkout.
7. Returns, Replacements & Refunds
We aim to provide complete customer satisfaction.
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Damaged, defective, or incorrect products must be reported within 48 hours of delivery
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Products must be unused, uninstalled, and in original packaging for return/replacement
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Refunds will be initiated only after inspection
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Some items may be non-returnable (e.g., used electrical accessories, customized orders, etc.)
Detailed policies are available on our Return & Refund Policy page.
8. Warranty
Warranty—if applicable—is provided by the manufacturer.
Eleczeno will assist in the process but is not responsible for manufacturer decisions.
9. Intellectual Property Rights
All logos, product descriptions, designs, images, and website content belong to Eleczeno Electrical Solution.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
Eleczeno will not be responsible for:
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Misuse of electrical products
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Installation by unqualified technicians
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Damages caused due to voltage fluctuations or user negligence
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Any indirect, incidental, or consequential losses
Use products strictly as per manufacturer guidelines.
11. Third-Party Links
Our website may contain links to third-party websites.
We do not control or endorse their content and are not responsible for any damages or losses resulting from their use.
12. Account Creation (If Applicable)
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You are responsible for maintaining your login credentials
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Any activity under your account will be considered authorized by you
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Eleczeno is not responsible for unauthorized access arising due to user negligence
13. Privacy Policy
We respect your privacy.
Any personal information provided is handled as per our Privacy Policy.
You agree to our data usage practices by using our website.
14. Changes to Terms & Conditions
Eleczeno reserves the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on this page.
15. Contact Information
For any questions regarding these Terms & Conditions, contact us:
Email: info@eleczenoelectricalsolutions.com
Phone: +91-XXXXXXXXXX
Address: shop no 201, MG Plaza, Kalyan Shill road , Sonar Pada, Dombivli East , Thane, Maharashtra, Pin- 421204